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Our privacy policy.

Important information for your use of our website.

This Privacy Policy explains how its subsidiaries and affiliated companies, (collectively, “Martin & Zerfoss, Inc.” “we,” or “us”) collect, use, and disclose personal information about you (also known as “personally identifiable information” or “PII”). This Policy applies when you use our website or mobile application covered by this Privacy Policy (collectively, our “Services”), contact our customer service team, engage with us on social media, or otherwise interact with us.

We may change this Privacy Policy from time to time. If we make changes, we take all reasonable steps to notify you. We encourage you to review this Privacy Policy from time to time, in order to stay informed about our practices and the choices available to you.

Contents

How We Collect Personal Information

Data provided by you:

We collect personal information about you when you submit an application for a Service, use a Service, visit our Site, register for or attend an event, or otherwise communicate directly with us. Such personal identifiable information may include, but is not limited to:

  • First and last name
  • E-mail address
  • Phone number
  • Address, State, Province, Postal code (ZIP) and City
  • Additional data you provide as a part of the order/request.

Our website uses Cookies, for more information please see our Cookie Policy.

How We Use Information

We use the information we collect to provide, maintain, and improve our Services. We also may use the information we collect to:

  • Create and maintain your account;
  • Process transactions and send related information, such as confirmations, receipts, and user experience surveys;
  • Send you technical notices, security alerts, and support and administrative messages;
  • Respond to your comments and questions and provide customer service;
  • Monitor and analyze trends, usage, and activities in connection with our Services;
  • Detect, investigate, and prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity;
  • Comply with our legal and financial obligations; and
  • Carry out any other purpose described to you at the time the information was collected.

How We Share Information

We share personal information in the following circumstances or as otherwise described in this policy:

  • We may share personal information with vendors, service providers, companies that assist us with web hosting, analytics, payment processing, fraud prevention and security, customer service, communications, or marketing providers.
  • We may disclose personal information if we believe that disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements. If we intend to disclose your personal information in response to a legal process, we will give you notice so you can challenge it (for example by seeking court intervention), unless we are prohibited by law or believe doing so may endanger others or cause illegal conduct. We will object to legal requests for information about users of our Services that we believe are improper.
  • We may share personal information if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of our users.
  • We share personal information with our lawyers and other professional advisors, where necessary, to obtain advice or otherwise protect and manage our business interests.
  • We share personal information if we obtained your consent when no other grounds are applicable.

We keep personal information for as long as is reasonably required for the purposes explained in this Policy. We also hold records, which may include personal information, to meet legal, regulatory, tax, accounting and/or internal data retention policy needs. For example, we are required to retain an accurate record of your dealings with us, so we can respond to any complaints or concerns you or others might raise later. We’ll also retain files if we reasonably believe there is a prospect of litigation. The specific retention period for your personal information will depend on your relationship with us and the reasons we hold your personal information.

Martin & Zerfoss, Inc. is headquartered in the USA, and we have service providers in Macedonia and India. Therefore, we and our service providers may transfer your personal information to, or store or access it in, jurisdictions that may differ from those of your home jurisdiction. Martin & Zerfoss, Inc. will take steps to ensure that our personal information receives an adequate level of protection in the jurisdictions in which we process it.

How We Protect Personal Information

Martin & Zerfoss, Inc. takes reasonable precautions in accordance with requirements of applicable legislation and best market practices to protect personal identifiable information (“PII”) we store and process from loss, misuse, and unauthorized access. Taking the above into account, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

How You Can Control Your Information

Account Information
You may access, correct, delete, adjust or restrict the use of your personal information at any time by accessing the Privacy option in the Consent Management platform embedded in this website, by clicking Here to go to the Compliance Center or by contacting us at:


888-297-8557 (toll-free)

Please note that if you choose to delete your data, we may continue to retain certain information about you as required by law or for our legitimate business purposes.

Cookies

Many web browsers are set to accept cookies by default, and Martin & Zerfoss, Inc. uses the Clym Consent Management platform for its cookie consent management. You can control your cookie settings by utilizing the Consent Management platform available on this and every other website page. At any point, you can exercise your right to opt out of the sharing of your personal information to third-party cookies by selecting the “Do Not Share My Personal Information” option. For more information, visit our Cookie Policy.

Communications Preferences

You may opt out of receiving certain communications from us, such as digests, newsletters, and activity notifications, by following the instructions in those communications or the Clym Consent Management platform, as discussed above. If you opt out, we may still send you administrative e-mails, such as those about your account or our ongoing business relations.

Please note some rights listed below can be exercised only in certain states. We still encourage you to submit a request or address your questions to us, if you have any.

In the preceding 12 months, we have collected the following categories of personal information: identifiers, commercial information, internet or other electronic network activity information, and your preferences collected based on your online activity. For details about the precise data points we collect and the categories of sources of such collection, please see the collection of Information section above. We collect personal information for the business and commercial purposes described in the Use of Information section above.

Martin & Zerfoss, Inc. does not sell your personal information.

Contact Us

If you have any questions about this Privacy Policy, please contact us at .

Martin & Zerfoss, Inc.
6730 Charlotte Pike
Nashville, TN 37209
615-297-8500 or 888-297-8557 (toll-free)